Account stuck in 'Spammy' limbo for 2 months - GitHub support is not responding

[maty7253]

Select Topic Area

Question

Body

My friend's account has been in limbo for almost 2 months and GitHub support has gone silent.

Timeline (not very accurate):

• Oct 30: Account suspended for "suspicious login" (was just his VM where he was developing a kernel driver, or copilot VSC extension)
• 27 days: No response from support ticket #3871213
• Nov 24: Finally got response, reset password, account "reinstated"
• But account is NOT actually reinstated:
  • Has "Spammy" badge on profile
  • Returns 404 to other users (github.com/pilot2254)
  • Organization returns 404 (github.com/michal-flaska) - org where all of his learning projects are
  • GitHub Pages all broken
  • 1000+ contributions missing
  • Profile READMEs not displaying

Current situation:

• Nov 24: Reported these issues via ticket #3871213
• 16+ days: Complete silence from support
• Dec 7: Tried creating new ticket - blocked as "duplicate"
• Replied to existing ticket 3 days ago - still nothing

He's a 16-year-old student. His security log shows GitHub's own automated system deleted topics from his repositories (and likely the whole repos) after the suspension, not any attacker. He reported this and got ghosted.

The account can log in but is publicly suspended with a "Spammy" flag. It's been almost 2 months of this nightmare.

Has anyone else dealt with being stuck in "Spammy" status? How do you actually get GitHub support to respond after they partially reinstate an account but leave it broken?

Ticket: #3871213 - @pilot2254

[maty7253]

[pilot2254]

its back now.