Suspended Account Recovery

[vmoranv-reborn]

Discussion Type

General

Discussion Content

My account (vmoranv) was suddenly suspended right after I submitted an issue to IMG_PROMPT_API. There was no warning, no email, no security alert, nothing at all. It just instantly locked me out, and now all API requests for my user return 404, which looks like the account was removed before I even received any notice.

I submitted ticket #3952963, but it has been several days with zero response. No updates, no follow-up, nothing. I’ve already checked all spam folders and there is absolutely no communication from GitHub.

This account is very important for me and my team. We maintain multiple active projects together,they even couldn't review my PR, and losing access has disrupted our work. I genuinely don’t know what caused this — I was simply trying to submit an issue to a repository when the suspension happened.

Is this normal? Has anyone experienced GitHub completely ignoring tickets for several days without a single reply? Any advice on how to get this reviewed by an actual human?

Ticket: #3952963
Email: [email protected]

[nizar456]

this appears to be a severe false-positive triggered by GitHub's automated abuse detection, likely related to the IMG_PROMPT_API repository itself being flagged. The immediate 404s indicate a disabling beyond standard suspension. To escalate, immediately file a new support ticket under "Account and billing" with a subject like "URGENT: Account Erasure - False Positive," clearly stating your team is blocked, and publicly tweet @githubhelp with your ticket number and #githubdown. The combination of a new, strongly-worded ticket and public pressure is currently your best chance to reach a human for review.