diff --git a/.github/workflows/add-autoresponse.yml b/.github/workflows/add-autoresponse.yml
new file mode 100644
index 0000000..cb4bb15
--- /dev/null
+++ b/.github/workflows/add-autoresponse.yml
@@ -0,0 +1,18 @@
+name: Issue Autoresponse
+
+on:
+ issues:
+ types: [opened]
+
+jobs:
+ auto-response:
+ runs-on: ubuntu-latest
+
+ steps:
+ - uses: derekprior/add-autoresponse@master
+ env:
+ GITHUB_TOKEN: ${{ secrets.GITHUB_TOKEN }}
+ with:
+ respondableId: ${{ github.event.issue.node_id }}
+ response: "_GitHub staff are eager to continue in conversations and knowledge-sharing with you. We invite you to head over to [Feedback Discussions](https://github.com/github/feedback/discussions) and share your product feedback and questions directly with us (noted [here](https://github.com/isaacs/github#important-note-github-now-has-an-official-feedback-repository-open-a-discussion-there-to-ask-questions-or-discuss-bugs-this-repo-is-deprecated)). Once you have added your thoughts in Feedback Discussions, we ask that you close this newly-created issue. Otherwise, we will keep this issue open for the next 7 days, then will close it._"
+ author: ${{ github.event.issue.user.login }}
diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
index a1c5224..c093107 100644
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@@ -2,18 +2,16 @@
**This is not the actual repository for the GitHub website.**
-Please see the README.md and
+Please see the README.md &
[isaacs/github#6](https://github.com/isaacs/github/issues/6) for the reasons
why this repository exists.
-If you file an issue in this repository, be sure to also email
-support@github.com and include a link to the issue you have created. Also be
+If you file an issue in this repository, be sure to also provide feedback to GitHub through their support
+page [here](https://support.github.com/contact/feedback), including a link to the issue you have created. Also be
sure to add as a comment to your issue any response(s) you receive from GitHub
regarding your issue.
-If you merely want to +1 an issue
-([isaacs/github#9](https://github.com/isaacs/github/issues/9)) please also send
-an email to support@github.com to register your interest. Be sure to also
-include a link to the tracking issue that was filed.
+If you merely want to [+1 an issue](https://github.blog/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/), please also contact GitHub via their support
+page [here](https://support.github.com/contact/feedback) to register your interest, including a link to the tracking issue that was filed.
-Please don't write +1 comments, use the thumbs up reaction instead.
+[Please don't write +1 comments, use the thumbs up reaction instead.](https://github.blog/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/)
diff --git a/README.md b/README.md
index 77f6280..a9d8aae 100644
--- a/README.md
+++ b/README.md
@@ -1,30 +1,58 @@
+## IMPORTANT NOTE: GITHUB NOW HAS [AN OFFICIAL FEEDBACK REPOSITORY](https://github.com/github/feedback/discussions/categories/general-feedback). OPEN A DISCUSSION THERE TO ASK QUESTIONS OR DISCUSS BUGS. THIS REPO IS DEPRECATED.
+
# Issues for GitHub
+## What this repository is about
+
**This is not the actual repository for the GitHub website.**
-I'm not affiliated with GitHub in any way, except that I use it all
-day long, and almost all my code is hosted there.
+I'm not affiliated with GitHub in any way, except that I use it all
+day long, and almost all my code is hosted there.
+
+UPDATE: as of April 2020, with [the acquisition of npm, Inc. by
+GitHub](https://blog.npmjs.org/post/612764866888007680/next-phase-montage),
+I am a GitHub employee. I remain focused on the
+[npm/cli](https://github.com/npm/cli) project, and any opinions expressed
+here belong to the person expressing them at the time they were expressed,
+and should not be taken as official GitHub policy in any way. I still use
+GitHub all day long, and almost all my code is still hosted there.
Issues and feature requests posted to GitHub are not stored in any
publicly available location, so I find that I quickly lose track of
the things that I've sent them.
+## For GitHubbers
+
If you are a GitHubber, and you would like to respond and close issues
on this repository, please let me (or one of the other collaborators)
-know, and we'll add you as a collaborator. Or maybe use some secret
-GitHub internal APIs to get access, if you have such things. If you
-want to know what people are asking for, or ask for them to provide
-details about use cases etc, then head over to the issues list.
-
-Post an issue if you have an issue or feature request for GitHub.
-**But you should also email support@github.com, since this repo is
-strictly for our own (unofficial) tracking purposes.** If they reply,
-(and they usually do, quickly) and if it is not a confidential matter
-like a security disclosure, add their reply to the issue so that other
-users can know what their official response was.
-
-Send GitHub the issue URL at the end of the message so that they can
-more easily find updates and further comments here.
+know, and we'll add you as a collaborator. Alternatively, you could use some secret
+GitHub internal APIs to get access, if you have such things. If you
+want to know what people are asking for or ask for them to provide
+details about use cases. Then head over to the issues list.
+
+## If you have an issue or feature request for GitHub
+
+1. Search for existing [issues](https://github.com/isaacs/github/issues)
+2. If you did not find any existing issue for your topic, post a new issue
+3. **Additionally, please email support@github.com because this repo is strictly for our own (unofficial) tracking purposes.**
+ Make sure to send GitHub the issue URL at the end of the message so that they can
+ more easily find updates and further comments here.
+4. If GitHub replies, (and they usually do, quickly) and if it is not a confidential matter
+ like a security disclosure, add their reply to the issue so that other
+ users know what their official response was.
+
+## Upvoting existing issues
+
+Upvote existing issues with thumbs up :thumbsup:. Please do not add +1 comments.
+
+If you merely want to +1 an issue
+([isaacs/github#9](https://github.com/isaacs/github/issues/9)), please also send
+an email to support@github.com to register your interest. Be sure to
+include a link to the tracking issue that was filed.
+
+See more in [CONTRIBUTING.md](https://github.com/isaacs/github/blob/master/CONTRIBUTING.md)
+
+## Issue closing policy
Issues will only be closed once GitHub implements / fixes them,
or explicitly says WONTFIX, which almost never happens nowadays.