When an issue needs more information, comment on it and then add the needs-reply label. After a given timeframe and without any new comments, the issue is automatically closed with a message.

First, create a workflow (.github/workflows/needs-reply-remove.yml, for example) that removes the needs-reply label whenever comments are made. Comments you or your collaborators make don't trigger removing the label, you can tweak the conditions as needed:

name: Remove needs-reply labelon: issue_comment: types: - createdjobs: build: runs-on: ubuntu-latestif: | github.event.comment.author_association != 'OWNER' && github.event.comment.author_association != 'COLLABORATOR'steps: - name: Remove needs-reply labeluses: octokit/request-action@v2.xcontinue-on-error: truewith: route: DELETE /repos/:repository/issues/:issue/labels/:labelrepository: ${{github.repository }}issue: ${{github.event.issue.number }}label: needs-replyenv: GITHUB_TOKEN: ${{secrets.GITHUB_TOKEN }}

Then, create a workflow (.github/workflows/needs-reply.yml, for example) that closes old issues that have the needs-reply label and have not been replied to in 30 days:

name: Close old issues that need replyon: schedule: - cron: "0 0 * * *"jobs: build: runs-on: ubuntu-lateststeps: - name: Close old issues that need replyuses: imhoffd/needs-reply@v2with: repo-token: ${{secrets.GITHUB_TOKEN }}issue-label: needs-reply

• repo-token(required)(string): The GitHub Personal Action Token used to authorize with the repository.

  Use ${{secrets.GITHUB_TOKEN }} to use the token supplied by GitHub Actions by default.

• issue-label(string): The label to look for when closing issues. Defaults to needs-reply.

• days-before-close(number): The number of days to wait to close an issue after the label has been added. Defaults to 30.

• close-message(string): The comment to post when the issue is closed. To disable, pass in an empty string. Defaults to the following:

  It looks like there hasn't been a reply in 30 days, so I'm closing this issue.

• operations-per-run(number): The maximum number of operations per run, used to control rate limiting. Defaults to 30.