not sure what im doing wrong

[Sampsonfarms0]

Hi everyone,

hello all i am sorry to bother anyone but i have tried multiple times to get verified for the education perks. i have a email from my school and a letter from the registrar but i keep getting denied.

[MasterAcnolo]

Hi !

I had a similar issue not long ago.
In my case, my school wasn’t listed correctly (wrong location), but the verification still worked.

If you’re getting denied even with a school email and a registrar letter, it’s usually because GitHub can’t match your school info with their database.

Did you try submitting with the manual verification option and uploading both documents?
Also, make sure the name on your ID matches exactly the name on your school letter.

Here’s the official process if you want to double-check it:
https://docs.github.com/en/education/about-github-education/github-education-for-students/apply-to-github-education-as-a-student

Explain to me where are you stucked exactly and i will try to help you ;)

[davevad93]

Hi @Sampsonfarms0,

Make sure to fill in your billing info and GitHub profile with your full name exactly as it appears on your academic transcript. Then log out and log back into GitHub before reapplying, because the application system gets stuck in a loop even after the required information has been updated.

If you still get rejected, submit the application using another device, such as a smartphone or another PC.

[Sampsonfarms0]

thank you i will continue trying

[samus-aran]

Welcome to the community @Sampsonfarms0! We're excited to have you here and appreciate you reaching out for the first time - let's see how we can help you.

It would be preferable that a student is on campus when applying and thus able to upload a document but with remote learning that isn't always possible, so we request students submit a live photo of their evidence rather than an upload. We understand that students may not have access to high-quality cameras (laptop or phones) but as long as the text is legible the system should be able to process it. Here are a few tips on using a photo to capture.

1. Ensure your image (photo or upload) is legible. If you are unable to read its text on the image itself then the verification process may not be able to either. If you are taking a photo of a screen try to have it as large a resolution as possible - take a photo of the evidence on a monitor (a laptop perhaps - or a TV) rather than a phone.
2. If you can, print off your evidence and take a photo of this copy.
3. Keep the text legible. It's preferred to have the full shot of the evidence but try and capture the important sections of it to confirm your student status. If the photo is too large and makes the text tiny then zoom in appropriately - ensure that the area capture at least includes your name, school name and dates if applicable.

Let us know here if you need further assistance.

[Sampsonfarms0]

i appreciate ou advice the documents i submitted with live photo should by all accounts have fulfilled the information requested.

[Sampsonfarms0]

Rodger Sampson 11-12-25.pdf
Unofficial Transcript.pdf

[MasterAcnolo]

Bro you should remove the document on this chat, it's too personnal

[Jundel-Malazarte]

🎓 Tutorial: How to Get Verified for Education Perks (e.g., GitHub Education)

This guide outlines the standard process for students to obtain education-specific benefits, using the widely recognized requirements for the GitHub Student Developer Pack as the core model. Successful verification grants access to premium tools (like Figma, Notion, or premium IDE access) for free.

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1. ✅ Preparation: Eligibility and Required Documents

Before starting your application, ensure you meet the criteria and have digital copies of your proof ready.

A. Eligibility

• You must be currently enrolled in a degree- or diploma-granting program (high school, college, or university).
• You must be at least 13 years old.
• You must have a personal account on the platform you are applying to (e.g., a personal GitHub account).

B. Acceptable Proof of Academic Status

You will need a document that clearly displays your name, the institution's name, and a current date of enrollment/validity.

Preferred Method	Document Type	Key Requirement
🥇 Fastest	School-Issued Email Address	Must be your official .edu or institution-specific domain email.
🥈 Standard	School ID Card	Must show a current expiration date or the current academic year.
🥉 Alternative	Academic Transcript / Class Schedule	Must show your name and current enrollment/registration dates.
Official	Enrollment Verification Letter	Official letter from the school confirming your current status.

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2. 📝 Step-by-Step Verification Application (General Flow)

The steps below are typical for most services offering student benefits.

Step 1: Access the Application Portal

1. Sign in to your personal account on the service (e.g., GitHub, Figma, etc.).
2. Navigate to the designated Education or Benefits section. (For GitHub, this is typically the GitHub Education page).
3. Click the button to Start an application or Get your free educational plan.

Step 2: Complete the Basic Form

1. Select Your Status: Choose Student.
2. School Information: Start typing and select the official name of your institution.
3. School Email: Enter your official school-issued email address.
4. Intent: Briefly explain how you plan to use the perks (e.g., "To learn C++ programming for game development," or "For collaboration on class projects").

Step 3: Upload Proof of Status

If verification via your school email fails, or if you are prompted for manual verification, you must upload a document.

1. Select Document Type: Choose which document you are uploading (e.g., Student ID Card).
2. Capture/Scan: Take a clear, well-lit picture or scan of the document.

   ⚠️ IMPORTANT: Ensure the image clearly shows your name, the institution, and a current date. Censor any sensitive information you do not want to share (e.g., exact student ID number, though your name must remain visible).

3. Upload and Submit: Upload the file, confirm the terms of service, and click Submit application.

---

3. ⏱️ Review and Troubleshooting

A. Review Timeline

• Automatic: If using a recognized school email, approval can be instant to a few hours.
• Manual: If you uploaded documents, the review is handled by a human and typically takes 5 to 12 days. You will be notified via email of the decision.

B. Common Reasons for Being Declined

If your application is rejected, it's usually due to an issue with the documentation.

• Expired or Non-Current Document: The date on your ID or transcript shows you are not currently enrolled.
  • Action: Obtain and submit a current class schedule or an Enrollment Verification Letter.
• Poor Quality Image: The uploaded document was blurry or incomplete, making the required information illegible.
  • Action: Re-scan the document, ensuring it is flat, well-lit, and the image is clear.
• Using a Personal Email: While you can be manually verified without a school email, the process is slower.
  • Action: Always try to apply using your official school email first. If using a personal email, the document must be exceptionally clear.